It all starts in the chair with the initial meeting and interview. Good chair work enables effective floor, table, or zoom work. You will no longer have to “put it on the floor” to figure out where to tap.

• Gain permission to go deep while building trust and honesty in the facilitator-client relationship.

• Ask the precise questions that get you to the heart of the issue without missing important details.

• Recognize the system in the story so that you can quickly get to the client’s real issue.

• Identify the key leverage points that make your facilitation easier and more effective.